PRIVACY POLICY

Last Updated: August 22, 2025

Hailey Osborne Designs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website haileyosbornedesigns.com, engage our web design or digital marketing services, or interact with us through other channels. By using our services or website, you ("Client," "you," or "your") consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information: 

  1. Personal Information

    1. Contact Information: Name, email address, phone number, or mailing address provided when you contact us, fill out forms, or engage our services.

    2. Billing Information: Payment details (e.g., credit card information or billing address) for processing payments for our services.

    3. User-Provided Content: Information you submit through forms, surveys, or communications, such as project details or feedback.

  2. Non-Personal Information

    1. Usage Data: Information about how you interact with our website, including IP address, browser type, device information, pages visited, and time spent on the site.

    2. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze website performance, and deliver targeted advertisements.

    3. Analytics Data: Aggregated data collected through tools like Google Analytics to understand user behavior and improve our services.

  3. Information from Third Parties

    1. We may receive information from third-party platforms (e.g., social media, advertising networks, or analytics providers) when you interact with our campaigns or services through those platforms.

2. How We Use Your Information

We use the information we collect to:

  1. Provide, maintain, and improve our web design and digital marketing services.

  2. Process payments and manage client accounts.

  3. Communicate with you, including responding to inquiries, sending project updates, or providing marketing materials (with your consent).

  4. Analyze website usage and campaign performance to optimize our services and marketing efforts.

  5. Comply with legal obligations or protect our rights, property, or safety, and that of our clients or others.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  1. Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, or delivering services (e.g., hosting providers, email marketing platforms, or analytics tools). These providers are contractually obligated to protect your information.

  2. Business Partners: With partners involved in joint marketing campaigns or co-branded services, only with your consent or as necessary to fulfill our services.

  3. Legal Requirements: When required by law, such as to comply with a subpoena, court order, or other legal processes.

  4. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  1. Remember your preferences and settings.

  2. Analyze website traffic and user behavior.

  3. Deliver targeted advertisements through platforms like Google Ads or social media networks.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website or services.

5. Your Choices and Rights

You have the following rights regarding your personal information:

  1. Access: Request access to the personal information we hold about you.

  2. Correction: Request correction of inaccurate or incomplete information.

  3. Deletion: Request deletion of your personal information, subject to legal or contractual obligations.

  4. Opt-Out: Opt out of marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

  5. Cookies: Manage or disable cookies through your browser settings.

To exercise these rights, please contact us at hailey@haileyosbornedesigns.com

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

7. Third-Party Links

Our website or services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

9. International Data Transfers

If you are located outside the USA, your information may be transferred to and processed in the USA or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website haileyosbornedesigns.com/privacy-policy with a revised "Last Updated" date.


11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hailey Osborne Designs
hailey@haileyosbornedesigns.com

Thank you for trusting Hailey Osborne Designs with your personal information.